2 min read
What a website maintenance plan covers, and when you need one
Updates, backups, fixes and small changes: what monthly maintenance includes, and how to choose a plan. From $69 a month.
A website is not finished on launch day. The software it runs on keeps changing, browsers keep changing, and your business keeps changing too. Maintenance is the work that keeps a site safe, working and up to date after it goes live.
What maintenance actually is
Maintenance covers three kinds of work.
- Keeping the software current. Websites rely on frameworks, plugins and libraries that publish updates, many of them security fixes. Applying them regularly, and checking that nothing breaks, is the core of maintenance.
- Being able to go back. Regular backups mean that if something goes wrong, the site can be restored instead of rebuilt.
- Fixing what breaks. A form that stops sending, a page that looks wrong in a new browser version: bugs appear over time, even on a site nobody touched.
On top of that come changes: a new photo, an updated price, a new page, a seasonal banner. Some businesses need them every week, others twice a year.
Our three plans
We sell maintenance as monthly plans, so the cost is known in advance.
- 01Essential, $69 a month: software and security updates, regular backups and bug fixes. For sites that rarely change.
- 02Care, $99 a month: everything in Essential, up to one hour of changes a month and a monthly report. For sites that need a small update now and then.
- 03Priority, $239 a month: everything in Care, up to three hours of changes a month and priority handling. For sites and apps that keep evolving.
How to choose
Ask yourself how often you will want something changed on the site.
- Almost never: Essential keeps the site safe without paying for hours you won't use.
- Every month or so: Care covers the small edits many businesses need.
- Regularly, or with deadlines: Priority gives you more hours of changes each month, with priority handling.
A plan is not a commitment to change the site: the hours are there when you need them.
Do you need a plan at all?
If your site is simple and someone on your team can handle updates and backups reliably, you may not. The risk is the update nobody applied, or the backup nobody checked, which usually shows up at the worst moment.
Our maintenance plans apply to the sites we build: tell us about your project. You can also compare our project packages.